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  • Gotcha Covered

    175

    “My husband and I wanted shades for our living room bay widows. In researching companies in Burlington, we discovered Karena. Karena understood our requirements and she knew exactly what we wanted. The experience and service exceeded our expectations. We like the shades so much that we asked Karena for assistance in choosing them for 2 additional rooms. Karena is very professional, friendly, and provides customized products at a fraction of the cost elsewhere.”

    Burlington, IT

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  • Gotcha Covered

    Quality products at an affordable price.

    “Gotcha Covered was very professional and punctual. The blinds look great and the installation was done well. Very happy with our purchase.”

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  • Gotcha Covered

    Professional and efficient

    “Very professional and courteous company to work with, Karena provided us with the guidance to pick exactly what our company needed. Our new blinds came quickly and were installed without any issues or disturbances to the workplace. We are all very happy with the finished product and would highly recommend using them again.”

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  • Gotcha Covered

    Top notch service is what this company is all about !

    “Had the pleasure of meeting and working with Karena on several occasions. Both my Wife and I are extremely pleased with what this Lady did for us. She was always prompt, courteous and above all efficient. Gotcha Covered is the kind of Company that once your a client of theirs you would never find cause to go anywhere else. A wide range of product is at their command and I have purchased from them twice already and it's getting better each time. The installation was very professional and the end result is ten out of ten ! I would be hard pressed to find a better company anywhere that Gotcha Covered! C. Raymond Dawson, Jr.”

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  • Gotcha Covered

    TOP NOTCH!! Friendly, professional & fun!!

    “I recently had some blinds installed by Gotcha Covered and I'm so thrilled with the overall look! Karena was so helpful and professional with helping me choose the perfect coverings. I was overwhelmed initially with all of the product selections, but she made the whole process so easy by guiding me in the right direction with her knowledge in deciding both colour, style and functionality. I give Gotcha Covered a definite 5 star rating! It was such a pleasure working with Karena! Thank you! * I'll be looking at some new bedding next! Can't wait!! 👍🏼”

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  • Gotcha Covered

    Professional, thoughtful in looking for the best option and price point

    “This was my first experience with Gotcha Covered and I was very impressed. Karena was so personable and professional. She helped me to select from several beautiful options to finally chose one that also offered a time-limited rebate. Karena and the installer (sorry I have forgotten his name) worked well together - you could tell they knew each other very well, to finish the install quickly and neatly. I did not expect them to take away my old blinds but was very impressed that they did! All I needed to do was to admire our new blinds! Thanks so much!”

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  • Gotcha Covered

    Excellent customer service, top quality knowledge and product!

    “Our experience was nothing short of excellent, and I don't believe I have ever given a 5-star review before, so I don't say that lightly! The customer service and interactions with GotchaCovered were above and beyond expectations, with everything done quickly, professionally, and with quality. It is refreshing to know that this high quality of service and products is still out there, since it is more and more difficult to find. In the past year, we ordered both shutters and shades from two different providers referred by Home Depot (unfortunately for us it was not GotchaCovered) and in both cases we experienced poor customer service, and ended up with poor quality items that did not even meet our original request for blackout shades. After a YEAR of multiple attempts to fix them, it was beyond amazing to work with Karena at GotchaCovered who even went above and beyond her job and tried to help us with the old shades (for which she was not involved at all, another company entirely). When we finally switched to order from Karena and GotchaCovered, she refreshingly provided us with the excellent service that customers should expect to receive! She was always on top of every part of the process from start to finish, coordinating everything for us, and got us the motorized shades we needed. She is honest and very fair, giving advice if you need, and providing what you truly need, not trying to push more expensive options, quoting a good price for quality products. From start to final install the process was completed quickly, and we now have quality working motorized blackout shades. We highly recommend Karena and GotchaCovered, for the above average experience, quality, and excellent customer service that is so difficult to find these days!”

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  • Gotcha Covered

    Professional, friendly and honest service.

    “We have enjoyed the blinds we ordered over the last few months. We are very happy with the quality of the materials and Karena's solution to frame the blinds to camouflage tricky window frames. Thanks for everything.”

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  • Gotcha Covered

    Gotcha Covered lives up to their name!

    “Karena was a pleasure to work with. She was a terrific resource for options and colors that would work on the window treatments in my new townhouse. In addition, she provided advice on the many alternatives to texture. She made sure I understood how they would look under differing lighting conditions to ensure I would be happy with the final product. The installation was very professional and I felt completely comfortable to have it done when I was out of town. She suggested the vendor Graber which saved a lot of money over the Hunter Douglas blinds I had done in the past. Last but not least, she alerted me to a significant rebate and made it easy to submit and get the refund in a timely manner.”

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  • Gotcha Covered

    Beautiful results with superior service!

    “After many years of not knowing what to do with 2 windows...I called Karena at Gotcha Covered for help Karena was so fantastic! She was so patient and definitely knew her stuff! I am absolutely thrilled with the results....my rooms are finally finished!! and worth every penny! Thank You, Karena!!”

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  • Gotcha Covered

    Great service...Great price...Great experience

    “Having contacted a couple of other businesses in the area for an estimate on window treatments for our living room, I contacted Karena from Gotcha Covered in Burlington. She returned my call within minutes and we then made a date for her to visit our home. I gave her an idea of what I was thinking of for drapes and hardware and she came with several sample books geared to our earlier discussion. Very attentive, knowledgeable, very skilled with design options to suit the customer's needs. She suggested roller blinds and verticals, instead of the drapes, something I had never considered. Because it was an idea I hadn't considered, Karena gave me two estimates, one for drapes and one for blinds. Her estimate was $1100.00 less than the one I had received elsewhere. Installation of the roller blinds and verticals was done two weeks later and I love the look!! Karena is a pleasure to work with, in fact, she is now working on our bedroom windows and bedding. I highly recommend her to anyone and already have!”

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  • Gotcha Covered

    Fantastic workmanship, beautiful results!

    “We had a very good experience with Karena from Gotcha Covered! She was extremely helpful in narrowing down the many choices for covering our unique window and helping us make the right choice. She was very helpful and accommodating in choosing the fabric, the rod and the style of drapery. In addition, her and Don did a fantastic job installing. The end result is stunning!!! The service was ultra-friendly, the job was done in a timely fashion and the quality is exceptional. Straight A's on all fronts!”

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  • Gotcha Covered

    Karena makes sure you are 100% satisfied

    “Karena was amazing. She is knowledgable and knows what to suggest for you. Karena makes sure you are 100% satisfied, she won't quit until you are happy.”

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  • Gotcha Covered

    Great customer service

    “Karena and her team were fantastic to work with. Knowledgeable about the product and patient. Her professionalism and ability to offer suggestions made the experience easier. Would definitely work with Karena and 'Gotcha Covered' again.”

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  • Gotcha Covered

    High quality service

    “Karena is very professional, friendly, organized and polite. She loves what she is doing. She helped me a lot in Choosing the fabric and design. She fits my budget. I would definitely recommend her to a friend. Thank you Karena. The drapery was a hit in my house.”

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  • Gotcha Covered

    Fantastic Experience, Top Notch Service!

    “Gotcha Covered Oakville met all of our needs, right from the initial in-home consultation where Karena took us though the various options for our window and helped us in making the perfect selection, to the delivery & installation of the final product. Karena was an absolute pleasure to work with throughout, and we cannot recommend her enough. Thank you Karena!”

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  • Gotcha Covered

    Amazing, talented, wonderful to work with

    “Karena is an A1 person to work with. Pleasant attentive and highly creative and suggestive to options that suit me best. I most highly recommend Karena and her business.”

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  • Gotcha Covered

    Knowledgable, Professional and Friendly

    “Gotcha Covered of Oakvilłe Top notch service from beginning to installation. Helped me choose the right window covering for each room. Very impressed with the wide selection to choose from, all at very competitive prices. Delivery and installation was quicker than expected! Love my blinds, thanks Karena and staff.”

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