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  • Gotcha Covered

    Best in the business

    “What our home needed was some plantation shutters. We had a picture in our mind’s eye of what we wanted, but we also knew the challenge was to find a company who had the product quality and the experience to accurately interpret our vision. We found that company in “Gotcha Covered”. More precisely, we found what we needed in Mike and Penny Parks who happen to own and operate Gotcha Covered. They weren’t the first company we had in our home to give us estimates. They were actually the fourth. We had 17 windows to shutter, and we weren’t willing to let some hack come in and destroy our home. When Mike and Penny came to visit, they first listened to what my wife and I wanted and envisioned, and then they shared with us several different lines of shutter. But they didn’t just come in and show us their wares…they also educated us on each of the different lines, and the different considerations we should keep in mind for each. They discussed the different wood options, shade, stain, colors, shutter width, trim, placement of the louver arms, and so much more. There were things we didn’t even think to consider, but thanks to Mike and Penny, we were able to select exactly what we were looking for. They were patient, and they were happy to share their product and design knowledge. When we had questions, their answers were thorough and insightful. When they left, we knew we had found the company we had been looking for. Mike and Penny have a business model that we didn’t find in any other company. First, they were friendly, kind and very professional. Secondly, they were engaging, and we found that helped to transfer the vision of what we were wanting and needing. Yes, they are a professional company, but it felt more like neighbors coming over and helping us. That was a great feeling. We also appreciated their love for the Lord, and how they live out their faith in their business. As they told us, they would never want to treat us differently than they’d want to be treated. They were honest and straightforward, and we never felt like they were up-selling us or pushing us in a direction we didn’t want to go. Again, it was as if neighbors had come over. It turns out the shutters came in 2 weeks early. We were grateful for the unexpected advance. We scheduled the install, and were amazed that the installer had everything installed so quickly. The installer did a great job, and you could tell he had a lot of pride in his workmanship. That meant a lot to us. But here is something that meant a lot more. Mike came over to inspect the shutters right after they were put up. He could have just asked me if I was happy and not come any further than my front door, but he doesn’t work that way. First, he apologized that Penny couldn’t make it because she was volunteering her time at a women’s shelter. I think that’s beautiful, and they apologized for that? Again, they live out their faith in the work. Just as it should be. So, Mike comes in and literally checks EVERY shutter. He doesn’t just look at them. He makes sure each and every one of them functions in every way, and that there are no loose, bent, broken or underperforming parts. He was very thorough. Now, we wake up every day and catch ouselves staring at our shutters. They’re absolutely beautiful. They are exactly what we envisioned. They came in under time and right on budget. They’re just perfect and we couldn’t be happier with them. And we couldn’t be happier with Mike and Penny Parks with Gotcha Covered. There were no “gotcha’s” with Gotcha Covered. None at all. They listened, they educated, they collaborated and then they delivered. If quality work with a great product is important to you, I strongly recommend Gotcha Covered. If being able to trust, appreciate and admire the people you trust for your shutters is important to you, I strongly”

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  • Gotcha Covered

    Great company

    “Great company to do business with. Professional and capable, I would highly recommend”

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  • Gotcha Covered

    Exactly the extra touch to complete my kitchen remodel

    “I just wanted simple, lined valances for my kitchen/breakfast room windows. Mike and Penny showed me several fabric samples after reviewing the pictures of my remodel that I had texted them. They didn't try to talk me into something more elaborate, but were extremely helpful by emailing me sample photos to be sure I was going to get the look I wanted before I submitted my final order. Though it took somewhat longer to get them than originally anticipated, it was well worth the wait after they were so carefully installed--they look even better than I imagined! It was a pleasure to work with them.”

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  • Gotcha Covered

    Great Customer Service

    “These days it seems like it's hard to find good customer service- but that's not the case with Mike and Penny. Their customer service is exceptional! They really care about their clients. They were super communicative and very friendly. The quality of service was excellent as well. We had blinds added to an office and a couple of conference rooms at our bank- we are thrilled with the results! I would highly recommend Gotcha Covered!”

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  • Gotcha Covered

    Professional and Friendly

    “Gotcha covered was s great choice for my blinds. Trustworthy, friendly, great cost. Thank you so much! I love them. Highly recommend them.”

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  • Gotcha Covered

    Great service!

    “Mike and Penny were very professional, and they worked with me to make sure that my window treatment needs were met (function, style, and budget). Also, they guarantee their work in case the customer is not satisfied.”

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  • Gotcha Covered

    Made the whole process super easy

    “I used Gotcha Covered for a commercial building. From day one it was easily one of the most simple processes I've had to endure. Worked around our schedule, didn't try to upsell me. Mike was attentive, and if i ever need window treatments again for any reason, they are my go-to. Highly recommended”

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  • Gotcha Covered

    Great customer service, friendly, family-owned local business, quality product.

    “Mike and Penny were a real pleasure to work with! They offered a variety of selections that allowed us to stay within in our budget. The blinds were delivered on schedule and installation was seamless. Highly recommend Gotcha Covered of Williamson County to everyone.”

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  • Gotcha Covered

    Great family owned business!

    “Great service and quick installation.”

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  • Gotcha Covered

    Highly recommend & the shutter looks wonderful!!!

    “Just had one window done in a plantation shutter but Mike & Penny were very accommodating even though the job was small. Great to work with & very nice people. Highly recommend & the shutter looks wonderful!!!”

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  • Gotcha Covered

    Working with Mike and Penny and going with Gotcha Covered was a great experience

    “Gotcha Covered (GC) owned and operated by Mike and Penny Parks worked closely with my wife and I for several months to select blinds for seventeen window on our newest of eight homes that would complement our lifestyle. The process from selection to installation was seamless in terms of meeting a multiplicity of constraints associated with our offsite presence and move into a newly built home. Currently, we are having Mike and Penny provide blinds for some remaining uncovered windows in our home. Before contracting with GC we received quotes from several other companies that specialize in window treatments. Without exception we made the right decision by going with GC. While their price was right, we found that Mike and Penny treated us as members of their family rather than just another customer. Sure they had an extensive line of products to work with. But more importantly they spent the time to thoroughly understand our design and budget requirements as well as our personal likes and dislikes. When necessary, Mike and Penny parlayed their knowledge and experience in a way that made us see both the pros and cons with anyone selection. This served to minimize any uncertainties and ultimately to maximize our satisfaction Mike and Penny worked at our speed, no matter how slow, to ensure our decision was the right one. Not once did they push to commensurate a sale or suggest items outside of our budget. Working with Mike and Penny and going with Gotcha Covered was a great experience that serves as great example how customer and supplier can work together to achieve a mutually beneficial outcome and become friends along the way. Do I recommend Gotcha Covered? There is no guess to that question, without exception Yes”

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  • Gotcha Covered

    High Quality Professional Service

    “Found Mike and Penny on the web searching for shutters for our home. We were blessed to have found them. They came and measured and placed our order, once measurements were confirmed. Once the shutters were installed what a difference it made on the appearance of our home street view and inside. Love them!!! Penny and Mike are a beautiful, very professional couple, willing to help you and explain all the different types of shutters/blinds etc. Highly recommend "Gotcha Covered"”

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  • Gotcha Covered

    High quality service and product

    “We installed plantation shutters in the bottom floor of our house. Received several recommendations via NextDoor. After getting quotes from a couple of companies we went with Gotcha Covered in Georgetown. The reason was because Mike and Penny were very professional. They gave us a quote and then had another professional came out and measure. It took awhile to get them in but now that they have been installed they look absolutely gorgeous they make our house look wonderful! Mike and Penny are two of the nicest people they kept in touch the entire way and let us know that the shutters arrived and they were installed within a week of arriving! Thank you to Mike and Penny for helping us make our house look beautiful!!”

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  • Gotcha Covered

    Must call

    “Penny and Mike do not only do outstanding work but two of the nicest people you will ever meet!!! 5 Star all the way!!!”

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  • Gotcha Covered

    Excellent customer service

    “The service I received was exceptional. They made decision making easy. Typically, I find making decisions for my home quite stressful and they put me at ease with my choices. They walked me through the process so I knew exactly what to expect before, during and after installation. I have already recommended them to my neighbors.”

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  • Gotcha Covered

    An enjoyable experience

    “Great service, good product and checked with us often to state how manufacturing (local) was proceeding. An enjoyable experience. Would recommend to anyone looking for their services.”

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  • Gotcha Covered

    You guys did an awesome job!

    “You guys did an awesome job and I am always great to let people know when someone delivers excellent service.”

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  • Gotcha Covered

    Very easy to work with, very helpful

    “From the first phone call to set up an appointment to the last call I received making sure everything was to our satisfaction, it has been an extremely pleasant experience. I would recommend them to anyone!”

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  • Gotcha Covered

    Great service and quality products

    “We enjoyed having Penny and Mike help us choose our blinds and shades. They were prompt, courteous, and extremely helpful. We feel we can recommend them to anyone.”

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  • Gotcha Covered

    They did an excellent job with our blinds.

    “They did an excellent job with our blinds. Very competitive prices, too. Definitely recommend.”

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  • Gotcha Covered

    Awesome Job!

    “We used Gotcha Covered for our restaurant. They did a wonderful job of working within the times available when the dining room was not busy. They did a professional job and the blinds look great! I would highly recommend using Gotcha Covered. Mike and Penny were flexible and easy to work with. They offered different choices to stay within our budget. They were ordered and installed quickly too.”

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  • Gotcha Covered

    Happy with the quality of the product and installation

    “I thoroughly enjoyed my association with Gotcha Covered! From the time I received the estimate to the time of installation I was very impressed with the prompt and friendly service. I had great peace of mind knowing that I was dealing with honest people and that I was getting a good product at a fair price. Once my blinds were installed, I received a follow-up call to ensure I was happy with the quality of the product and installation. I feel confident that should I experience any type of issue, Gotcha Covered would stand behind their work. Great people to work with, I would highly recommend them to friends and neighbors.”

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  • Gotcha Covered

    Everything is good!

    “Everything is good. Ya did good work with a good product. I'm happy to have the sun screen, it makes a big difference. Thank you.”

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  • Gotcha Covered

    Great! Everything went well

    “We used Gotcha Covered for plantation shutters. Working with Mike and Penny, and Mike, the installer was such a positive experience. Everything went well and I couldn't be more pleased. I highly recommend Gotcha Covered.”

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  • Gotcha Covered

    Excellent Customer Service

    “I would highly recommend Gotcha Covered of Williamson County. They provide excellent customer service”

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  • Gotcha Covered

    Up to the task and understanding the needs of our setting

    “I wish all of our vendors were on top of it like Mike Parks of Gotcha Covered in Georgetown, TX. He took the initiative whenever he felt it was necessary without my prompt. He empathized with our need to be budget conscious but yet have something that would last and be most appropriate/value driven. I could go on and on but Mike essentially took the time to explain what he was doing, didn't hold back his professional perspective about the offering and his industry. I independently sell tangible items for a living and am very pressed for time so having Mike on my side made for one of my most satisfying purchases for our Fraternity House. I will always call Mike when we need something. I had previously called a more prominently established organization in Georgetown and they came out and saw me, promised me a quote, lost the information, I called them back, they made excuses and promised to start again if necessary and then nothing. All show, no go. Mike is a professional through and through and can be trusted to perform in a timely and complete manner.”

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  • Gotcha Covered

    Very Professional - Wonderful to work with

    “Mike and Penny were the best to work with. We had new blinds installed at our office. Gotcha Covered was very efficient and knowledgeable. We are very pleased with our blinds - and the experience could not have been better. We will definitely use their service again.”

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  • Gotcha Covered

    Above and beyond service

    “The owners of Gotcha Covered were terrific. The helped with my older mother who lives alone and kept in touch with me all after providing a service that they really don't do. I can't thank them enough and HIgHLY recommend them gay”

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  • Gotcha Covered

    Met all expectations and then some

    “Loved the extra friendly and warmth we got from both Mike and Penny! We appreciated that they were flexible with our schedule and exceptional on the facts anout the product they deliver! Met all expectations and then some! Very prompt as well too.”

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  • Gotcha Covered

    Great Customer Service and quality products

    “Mike & Penny were extremely easy to work with. We got an appointment very quick and our product came in earlier than expected. You can tell Mike & Penny take pride in the products and the service they provide. We had a reflection problem from light coming through the back door and reflecting on to our TV- When I spoke with Penny on the initial phone call before the appointment she knew exactly what the solution to our problem was. There is no high pressure sales with these guys, they were very considerate and patient with my decision making process. I might add the pricing for the roller shade we had installed and a quote for the back porch solar screen were very reasonable. Mike & Penny are definitely going to be our "go to" for window treatment options on future projects.”

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  • Gotcha Covered

    High quality, very professional, very willing to please, easy to work with Mike & Penny.

    “I love my blinds. The quality and workmanship exceeded my expectations. Mike and Penny were so attentive to any of my concerns and it was so easy to work with them. I have already recommended them to a couple of my friends. I would not hesitate to hire them again should I need any window coverings in the future.”

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  • Gotcha Covered

    High quality service, professional, and friendly service

    “Mike and Penny Parks with Gotcha Covered are great! They come to your house and walk you through the whole process. From choosing your colors and material to installation, they make it easy! The final product looks great and it was within budget. High quality service, professional, and friendly service.”

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  • Gotcha Covered

    Awesome

    “Mike and Penny made our blind experience pleasant. They came to our home and took time showing us different options. I am pleased with the level of customer service, and the blinds we ordered. They are what we expected. Awesome! I would highly recommend Gotcha Covered.”

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  • Gotcha Covered

    I would DEFINITELY recommend them to anyone!

    “I was pleasantly surprised and thankful when Penny and Mike arrived at our home to discuss window treatments. They were thorough and helpful in showing me selections. I would DEFINITELY recommend them to anyone! Thank you, Penny and Mike.”

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  • Gotcha Covered

    Loved working with them

    “Mike and Penny were just great. So patient and understanding with my schedule. Helped me choose plantation shutters and gave excellent pros and cons for the different options. Brought out many samples and were just fantastic. Install was quick and professional and everything cleaned up and left just like they were never there. I'd recommend them in a heartbeat and plan to use them again for the rest of my house.”

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  • Gotcha Covered

    Solar Shade Selection and Installation

    “We went on a search to get three bids to have a solar shade installed on our patio. We had to contact four companies instead of three and still only received two bids. Our job was small, so we figured it wasn't worth it for some of those companies, but we still deserve the respect of a response. Mike and Penny Parks with Gotcha Covered not only responded by phone as we asked, but they came out to visit when we contacted them a second time. They were sharp, personable, and knowledgeable and we were able to comfortably make a selection. They advised us on our needs had to go out of their way to make our little job work nicely. They never complained about the extra work -- and now we are ready to do a second shade. So, you see, one never knows when a small job might grow a little. We may someday even need something else that Gotcha Covered can do for us and they'll be our first, perhaps only, RFB. Thanks, Mike & Penny. Looking forward to Stage 2.”

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  • Gotcha Covered

    Great Job Penny an Mike!

    “Gotcha covered did an excellent job putting shades in at my salon! Great price! Great customer service! Highly recommend giving them a call! Very satisfied!”

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  • Gotcha Covered

    Great experience!

    “We ordered a patio door covering from Gotcha Covered and were very impressed with the service and product. Mike and Penny went the extra mile to ensure we were satisfied with our order. They even followed up with the manufacturer to get a replacement valance when the original was not to our liking at no additional cost. Great people to work with.”

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  • Gotcha Covered

    Very professional, super friendly, fair, and honest

    “We recently bought shutters for our new home from Gotcha Covered WC. From the beginning of selecting our shutters to their installation, Mike and Penny Parks were very knowledgeable and professional. We had confidence in them, and they were honest and courteous. It was a pleasure to do business with them. It's nice to know that there are people that care so much about their clients. Our shutters add a very special touch to our home. We had all of our windows done and the price was reasonable. We would highly recommend Gotcha Covered to anyone!”

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  • Gotcha Covered

    Good pricing too make it an even better experience

    “We need to replace old & broken window blinds in about a 14 foot wide office window, and hopefully they could match our other offices Found this company easy to work with, professional staff, the custom fit blinds fit perfectly and the color match to our existing offices was excellent! Good pricing too make it an even better experience.”

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  • Gotcha Covered

    Thank you for a great job!

    “We did not have a large job done at this time, but we were treated as if we were renovating the whole house. The blinds were of very good quality, the installing was super quick, and the clean up was much appreciated. I would recommend them to anyone. We really appreciate Mike”

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  • Gotcha Covered

    Gotcha Covered: Good experience

    “I had an issue with a vertical sheer drape ( covers sliding patio door). Mike and Penny came, located problem immediately. Hunter Douglas honored part that had broken - sent to Mike ( free of charge). Mike came installed part. Now drapes works great. Good job! The husband and wife team are efficient, ethical, and nice!”

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  • Gotcha Covered

    “Mike and Penny were great to work with. They presented my options for blinds, measured and installed themselves. Very professional and friendly couple. They even promptly replaced, free of charge, a blind I was not happy with. I highly recommend Gotcha Covered Blinds!”

    Georgetown, TX

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  • Gotcha Covered

    Great Job!

    “Great Job!”

    Georgetown, TX

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  • Gotcha Covered

    You gotta use Gotcha Covered

    “Gotcha Covered is a great family business. Great products, excellent service, at a very fare price. I would highly recommend this company for all your window covering needs.”

    Liberty Hill, TX

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  • Gotcha Covered

    I had a nice experience ordering my blinds

    “I had a nice experience ordering my blinds from Mike and Penny. I would like to remark that it leaves a great feeling to work with a local family business specially because you know who are you working with and if any problem arises they are there, just a phone call away or a text and they respond immediately. No automated voicemails...many calls trying to contact someone, you know what I mean, after sales costumer services.....”

    Round Rock, TX

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