Owner & Design Consultant
Judy Cisler is owner of the award-winning company Gotcha Covered. She has directed the company’s significant growth which focuses on attention to detail and ensuring outstanding customer service. As a result, Gotcha Covered is the only window treatment company in West Michigan which has earned over fifty 5-star reviews. As a certified Window Fashion Professional, Judy has been providing beautiful and functional window treatments to West Michigan homes and businesses for the past 8 years. With 20 years of business experience, a background in Industrial Engineering, and degrees from General Motors Institute (Kettering) and Western Michigan University, she will ensure your window coverings fit and operate perfectly. Judy is a member and volunteer of Trinity Lutheran Church. Judy employs a collaborative design process to ensure the customer’s visions and needs are met with stunning results. Her design specialties include custom bedding, draperies, and unusual shaped windows. From extraordinary draperies and valances to simple blinds and shades, Judy will find a solution for all your window treatment needs.
Laura Hanis has been a designer for Gotcha Covered since 2015. With a background in Interior Design, Laura worked for many years in retail design as well as managing her own interior design company. She brings a wide range of product knowledge and design experience to our company and genuinely enjoys meeting new people to help them with their spaces, whether it be for their home or place of business. Laura’s clients appreciate her honesty, sense of design and ability to listen carefully to their needs and desires to create a space that is uniquely their own.
Marcia Love has been a designer for Gotcha Covered since 2014. We love having Marcia contribute her sense of style and design to the team. With past sales experience at Revlon, Marcia has switched from creating beautiful looks for faces to helping people create beautiful, lasting, and exciting window fashions. Marcia advises customers to go with their first instinct when choosing window fashions, and she will patiently guide customers to window treatments that they love.
Kelly Clouse, inside sales and design assistant, joined the team in May 2020. Kelly was raised in Rockford and lived in Grand Rapids before attending Ferris State University where she received her AAS in Architectural Technology. She is currently attending Kendall College of Art and Design and will receive her Bachelor of Fine Arts in Interior Design in December of 2020.
Kelly helps customers in the showroom and walks them through different products and samples in order to find the perfect solution for their needs. She also helps assist Gotcha Covered design consultants with various tasks throughout the design process.
In her free time, Kelly likes enjoying the outdoors, creating artwork, and spending time with friends & family.
Melissa has been working as a design consultant in the home improvement industry for almost a decade. Her background includes kitchen and bath, flooring, and over 4 years of custom window treatment design and sales. Melissa’s passion for design is evident in the excitement she has for every project. She is a creative thinker who enjoys a challenge and is committed to finding the best solutions for every situation. Her clients appreciate her keen eye for design, attention to detail, and truly enjoy working with her. Melissa’s best career advise to her three grown daughters has always been to do what you love, pursue your passion, and success will follow.
Emily enjoys helping visitors to our showroom welcoming them with her engaging smile and personality. As our sales support administrator Emily ensures your call to our office is handled promptly and completely before, during and after your purchase.
Emily is a graduate of West Catholic high school and is pursuing a marketing degree. Emily has 3 boys at home and enjoys spending time with them and her husband.
Mark Dykstra has been an installer for the Gotcha Covered team since 2014. Mark was raised in Grandville before attending Northern Michigan University to study Business. After working for 20 years as an accountant, Mark has spent the last 10 years involved in painting and the remodeling of homes. Mark has known Tom and Judy for the past 22 years, and he is now part of the Gotcha Covered team, using his home remodeling expertise to skillfully install custom window treatments.
Tom Cisler, Installation Manager, has been married to Judy for over 34 years. Born and raised in Grand Rapids, Tom graduated from the University of Michigan with a degree in Mechanical Engineering and went on to work for both General Motors and Steelcase. During the 90's, Tom and Judy formed a startup Computer Services business that flourished to become IBM’s highest ranked Business Partner in customer satisfaction. In his work for Gotcha Covered, Tom utilizes his engineering background to assure the installation of the company’s products meet the highest standards.