Owner & Design Consultant
Judy Cisler is owner of the award-winning company Gotcha Covered. She has directed the company’s significant growth which focuses on attention to detail and ensuring outstanding customer service. As a result, Gotcha Covered is the only window treatment company in West Michigan which has earned over fifty 5-star reviews. As a certified Window Fashion Professional, Judy has been providing beautiful and functional window treatments to West Michigan homes and businesses for the past 8 years. With 20 years of business experience, a background in Industrial Engineering, and degrees from General Motors Institute (Kettering) and Western Michigan University, she will ensure your window coverings fit and operate perfectly. Judy is a member and volunteer of Trinity Lutheran Church. Judy employs a collaborative design process to ensure the customer’s visions and needs are met with stunning results. Her design specialties include custom bedding, draperies, and unusual shaped windows. From extraordinary draperies and valances to simple blinds and shades, Judy will find a solution for all your window treatment needs.
Dawn Newman joined Gotcha Covered in 2019. Dawn has an extensive background working with customers. She loves helping clients create a beautiful space that speaks to their personality and lifestyle. She’ll walk you through every step while listening to your goals for function and style. She believes window treatments complete your home design, all while adding convenience to your lifestyle. She would love to help you create the perfect atmosphere in your home!
Laura Hanis has been a designer for Gotcha Covered since 2015. With a background in Interior Design, Laura worked for many years in retail design as well as managing her own interior design company. She brings a wide range of product knowledge and design experience to our company and genuinely enjoys meeting new people to help them with their spaces, whether it be for their home or place of business. Laura’s clients appreciate her honesty, sense of design and ability to listen carefully to their needs and desires to create a space that is uniquely their own.
Linda Carlson has been with Gotcha Covered since 2018. Linda enjoys helping customers find the best window treatments for their home or business. Linda will ensure your window coverings meet your needs and style while lasting for years. With over 20 years’ experience working with customers you will find Linda is easy to work with providing guidance each step of the way from product selection to installation.
Marcia Love has been a designer for Gotcha Covered since 2014. We love having Marcia contribute her sense of style and design to the team. With past sales experience at Revlon, Marcia has switched from creating beautiful looks for faces to helping people create beautiful, lasting, and exciting window fashions. Marcia advises customers to go with their first instinct when choosing window fashions, and she will patiently guide customers to window treatments that they love.
Diane's friendly demeanor and attention to detail ensures your sales experience will be pleasant from start to finish. Diane also handles your calls for repair and warranty work ensuring on going customer satisfaction years after the sale.
Tom Cisler, Installation Manager, has been married to Judy for over 34 years. Born and raised in Grand Rapids, Tom graduated from the University of Michigan with a degree in Mechanical Engineering and went on to work for both General Motors and Steelcase. During the 90's, Tom and Judy formed a startup Computer Services business that flourished to become IBM’s highest ranked Business Partner in customer satisfaction. In his work for Gotcha Covered, Tom utilizes his engineering background to assure the installation of the company’s products meet the highest standards.
Mark Dykstra has been an installer for the Gotcha Covered team since 2014. Mark was raised in Grandville before attending Northern Michigan University to study Business. After working for 20 years as an accountant, Mark has spent the last 10 years involved in painting and the remodeling of homes. Mark has known Tom and Judy for the past 22 years, and he is now part of the Gotcha Covered team, using his home remodeling expertise to skillfully install custom window treatments.
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