Creativity, helping others, and giving back to the community have always been high priorities for Jen. When her position in corporate management was eliminated in 2020, she knew it was time for a career change. That’s when she found Gotcha Covered and decided to go all in with starting her own location. She especially appreciated the company’s customer service first mentality and the ability to have freedom to develop a business model that honors christian values.
With the help of her husband and two daughters, Jen opened her first location in the Medina area in 2021. As she began to grow her reputation for providing white-glove friendly and honest experience, her business grew. In December of 2023 Jen opened her second Gotcha Covered location in the Green/Akron area and hired her first installer.
As the owner of Gotcha Covered of Medina and Gotcha Covered of Green, Jen’s greatest joy is to put smiles on her customer’s faces. Not every project goes on without a hitch, but our goal is to make each and every experience the best and if something is wrong, fix it. We want to make our customers feel as important as family.
“And as you wish that others would do to you, do to them” Luke 6:31 ESV