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Meet Our Team

  • Headshot of Jon Schloesser

    Jon Schloesser

    Owner & Design Consultant

    Our Owner and Installer, Jon has been working closely with electronic window blinds, motors, and smart systems for several decades.  Prior to returning to the design & hospitality business in Wisconsin, Jon moved along assignments in the US to abroad from Asia to Afghanistan, and elsewhere. Jon logged over 700 flying combat hours in the Middle East, charted time across 6 continents and 5 deployments, and amassed over 1,000 reconnaissance flying hours serving his country  

    His drive for perfection and doing the job right is at his core.  Jon will work alongside a build inspector, homeowner, or young family to ensure they are getting the right product at the right price.  If something isn’t right, he will find a skilled trade contractor to help a homeowner that he trusts and knows is reliable in the community. 

    Jon maintains endorsements from every major manufacturer for blinds, shades, motorized operating systems, and privacy needs. In addition, he attends annual training for electronic systems and smart home programs to ensure proper building code for public safety and fire protection is met.  These training include window and door coverings like security film, ballistics, and bombproof solutions for industrial, corporate, educational, and government sites.    

    Jon left the design and hospitality industry after 9/11, was the Cadet of the Year for the Indiana National Guard for Indiana University in 2003, and was a Valedictorian for his graduate-level flight school in Nebraska. Jon holds a Bachelor of Science from Indiana University, along with a Master of Science, Air Force Flight Instructor rating, completed Executive Education with the Kelley School of Business at Indiana University, and Joint Undergraduate Flight Endorsements from US Navy and US Air Force combined programs. 

    Jon is married to Dr. Sarah Dierks of Packerland Eyecare in Appleton and Chilton.  Together, they have 4 children and are members at Immanuel Lutheran Church in Greenville.  In his free time, Jon works to salvage various parts for repurpose or donation.  This includes furniture, automobiles, farming equipment, and barns.  

  • Headshot of Shawna Reichelt

    Shawna Reichelt

    Architectural Designer

    Phone: 920-287-0089


    Meet Shawna!

    Shawna is our leading architectural designer, known for her fresh perspective and innovative approach for commercial facility needs.  With years of fashion and real estate experience, her designs seamlessly blend form and function.  Shawna utilizes the latest materials and technology to create stunning and highly functional environments. Shawna is sought-after by clients who appreciate her forward-thinking approach and ability to deliver projects on time and within budget.

    Give us a call at Gotcha Covered to schedule a time if you are excited about:

    • Making changes.
    • Bringing your style to a home or office.
    • Making things coordinate.
    • Having the furniture flow.
    • Making it feel comfortable and welcoming.

  • Headshot of Cynthia Faulkner

    Cynthia Faulkner

    Home Designer

    Phone: 920-915-2287


    Meet Cyndi!

    I have worn many hats in my years of business, with more than 25 years of experience in retail management, marketing, design, and presentation. Some of my talents include management, sales, marketing, coaching, leadership training, and customer care. In my free time, I train and coach people who want to stay physically fit. I am also the president of a nonprofit running organization, who donates to helping the community through different programs.

    I have serviced a wide variety of clients, including entrepreneurs, corporate professionals, visiting guests, and my own private client base. My skills include listening, coordinating difficult decisions, leading by example, and providing a full presentation on all our line of products. I can offer a wide range of amenities from custom blinds, shades, color coordination for paint and flooring, upholstery, top treatments, and furniture repair.

    I am available for private consultations on Monday, Wednesday, and Friday’s.

  • Headshot of Diana


    Interior Designer

    Meet Diana!

    From early on, Diana displayed a natural inclination toward aesthetics and a keen eye for detail. Art, colors, texture, and pattern have been Diana’s passion since she was little. Fueled by her passion, Diana pursued a formal education with Fox Valley Technical College at their Appleton campus, with study and a degree in Interior Design. Diana has equipped herself with a solid foundation in the principle of interior design, with training in the latest trends and smart home technologies.

    Diana was born and raised in Thailand. She started her new life in the United States when she was 13 years old. Growing up in a household that celebrated her Thai heritage alongside Southeast Asia customs, Diana was captivated by the intricate details of Thai architecture and the delicate balance of interior spaces. At the same time, Diana was inspired by the sleek lines and minimalist approach of contemporary Southeast Asia design. Diana was also influenced by her stepfather, who is a contractor, and her mother who is in love with gardening and home decoration, driving her to become an Interior Designer.

    At the heart of Diana’s philosophy is the belief that interior design has the power to transform lives. She views each project as an opportunity to create an environment that not only captivates the sense, while also enhancing the health and well-being of those who inhabit it. Diana’s designs strive to strike a delicate balance between form and function, seamlessly integrating practicality with beauty.


  • Headshot of Reagan


    Administrative Assistant

    Meet Raegan!

    Reagan is in charge of our front office and sales desk. She is energetic and strives to create a family-friendly environment for parents, children, and skilled trades. Reagan takes care of scheduling consultations for homes, builders, and general contractors. Reagan is the voice you hear on the other end of the line, attending to any needs or questions you may have. Reagan has access to almost every department, assisting designers and estimators with consultation appointments or engineering and installation questions. Reagan helps to facilitate a smooth process with the many trades and moving parts of a home or jobsite.

    Reagan has been interested in interior design and electronic programs for several years. She strives to further expand her knowledge and has a willingness to take on new challenges. Reagan’s goal is to provide exceptional customer service and collaborate with designers and electricians to make the process of selecting traditional or motorized window coverings easy.