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Gotcha Covered

The end result is that we are very happy with the look and functionality of our new blinds.

“We first met Phil at the fall Home show. He was very friendly and helpful. Came to our house and walked us through the choices. The end result is that we are very happy with the look and functionality of our new blinds. It really finished off the upstairs nicely. I would recommend this business to anyone who wants a good, no pressure installation.”

Ed B.

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Gotcha Covered

We were impressed with the prompt and professional service.

“Gotcha Covered did 3 large window area in our house. We were impressed with the prompt and professional service both in choosing the perfect product and installing beautifully. They even assessed and adjusted an existing set of blinds so we could make do until we are ready to do the next set of rooms. We will definitely continue with Gotcha Covered.”

Brenda M.

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Gotcha Covered

They are knowledgable, professional, patient, and so friendly! We have become friends through this experience!

“My husband and I met Phil at the Reno show at International Show last February. As we walked by he committed on my husband's sweater. Then we saw Phil again at the Home Show at the CNE. We had bought a condo and we were looking for window coverings. Again Phil commented on my husband's sweater, they are both "sweater guys "! Anyway Phil met me at our condo, helped me every step of the way to cover 85 feet of windows! I have always made my own curtains in my previous home, but this was very over whelming, 10 foot ceilings and 85' of glass was too much for me to sew. Phil made some suggestions and I told him the look I was going for and together he made my vision come together. Beautifully!! I would recommend Phil and Lor-Lea to anyone looking to make a statement with window coverings! They are knowledgable, professional, patient, and so friendly! We have become friends through this experience! Thanks again Phil and Lor-Lea you have completed my condo! 😊”

Trish C.

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Gotcha Covered

You can tell Phil has a lot of pride in his company, as well as his work and making sure that every customer is satisfied.

“We decided to go with Gotcha Covered simply based on our first impression of the owner Phil. From the moment he walked in he greeted you with a smile and a friendly attitude. There was no pushy sales pitch, just an informative presentation of his products and making sure we got the right option for our needs. You can tell Phil has a lot of pride in his company, as well as his work and making sure that every customer is satisfied. When it came to price they made sure we got the best price possible, while making sure not to compromise on quality. They were able to install much earlier than expected as well, and it was a quick and clean installation. I would suggest Gotcha Covered and Phil to anyone I know looking for window coverings as I know they would not be disappointed.”

Brian A.

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Gotcha Covered

I love their work!

“Phil and Lor-Lea were very patient and took their time answering my queries. While I did receive lower quotes, their reputation for quality and professionalism definitely influenced my decision. I love their work!”

Gillian K.

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Gotcha Covered

You wont go wrong if you choose them.

“We looked around at different companies out there, we really didnt know who to go with, but lucky for us Gotcha Covered stood out over the many other companies out there, and we went with them. I must have sent at least 10 plus emails out, Gotcha Covered were the only company that took the time to call me back and speak with me, everyone else responded with emails, and prices where outrageous from some companies, and when i asked via email question most of the responses where delayed and vague, one company was even rude with there email response after i asked about pricing. We opted to go with Gotcha Covered, and were extremely extremely happy, the time they took during our in-person consult with us at our home to carefully decide on what would exactly fit our needs and budget was incredible, Phil (owner and lead installer) was amazing and real gentleman, he truly gave us the strong impression that he cared about us and our satisfaction. Our job consisted of a large Sunroom, with 8 windows and a large front bay window. We will likely be upgrading the rest of our home in the near future with them as well. All email correspondence, phone calls and timings for installation was 100 percent, they did not fault in any way at all. The finish product is basically perfect, the blinds are all working and looking great. The installation took under 2 hours. I highly recommend them, for us they likely have lifetime customers, i would not go with anyone else, why would we when we are so satisfied from our experience. I'd highly recommend them to family and friends, you wont go wrong if you choose them. Sincerely - very satisfied customers.”

Ricardo G.

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Gotcha Covered

It was nice having someone come in that did not make you feel pressured into making a decision.

“Great customer service with no hassle. Meeting Lor-lea and Phill was a pleasure. They came into my home and made the experience fun and relaxing. It was nice having someone come in that did not make you feel pressured into making a decision. I have already mentioned them at a customer service seminar and raved about their service. I will definently use them again. Thank you”

Alesha L.

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Gotcha Covered

We are thrilled with our new blinds!

“Phil and Lor-lea were an absolute pleasure to work with. We have extremely high ceilings, and had trouble finding another company that was able to provide exactly what we wanted. We are thrilled with our new blinds! They look amazing, and operate very smoothly. We have already recommended Gotcha Covered to family and friends.”

Nicole T.

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Gotcha Covered

Their name says is it ALL!

“It was finally time for the old blinds to be replaced in my parents home starting in the living room as they probably were about 30 years old and were looking out of date. I also required something that would be much easier to pull up and let down, as the old blinds were the old roller type and sometimes the spring locking mechanism would unlock and the blinds would not hold their place. The other blind that needed replacing was located in my roommates office it was a white blind with aluminum slats, it didn't really serve the purpose we had hoped it would and it was horrible to clean! I had two companies come to my parents home for a consultation and I was not very impressed with them! The first company I thought was very over priced and didn't really have much to offer when it came to selection to accommodate my interior design style. The second company the representative was in my personal opinion a total SNOB! They basically gave the impression they were doing me the honor of coming to my home to even provide a consultation, and that they normally work on more of a high end type of clientele! They were NOT in my home for more than 5 mins and I politely showed them the door! I than contacted Gotcha Covered and spoke to Lor-Lea on of the owners, she was very friendly and very professional over the phone. I explained to her what I was looking for and she was able to immediately set up a free consultation in a timely manner that would best fit into my schedule. When Phil arrived he was very friendly and down to earth and immediately put me at ease! I discussed with him what I would like for the living room and for my roommates office. One of the concerns I had was being able to let in daylight while hopefully blocking out the heat from the summer sun, but I also wanted to maintain privacy. Phil was absolutely fantastic he brought with him a wide variety of samples for me to go over and was so helpful and very knowledgeable. Phil would let me pick out the style of fabric and color of the blind and then advise me which one would be best to block out the heat, while also providing me with the type of privacy necessary. With respects to my roommates office it was necessary to have a blind that would let in a lot of light as he has a condition called SAD "Seasonal Affected Disorder". However this particular room seems to get very warm even with the air condition on and was alway an issue. Phil knew immediately what type of blind would best work in this situation and this made my choice process so much easier! Throughout the entire process from the moment I contacted Gotcha Covered and having the consultation and then the installation, both Phil and his wife Lor-Lea provided outstanding customer service with a down home feeling. They made you truly feel like you matter and that you are part of the family! Not only did they provide such excellent service but the pricing of the blinds was exceptional! They truly worked within my budget, so much that I was able to look into getting a blind for my bedroom which just happens to match my bedroom curtains and I got a blind for my front door which is the same material as my living room blinds. My review maybe long in the tooth, BUT my intent is to make a point that if your looking for a company that does custom blinds for your home GOTCHA COVERED is the company you ONLY need to go to! Not only have I made a business connection for any future blind purchases BUT I have made new life long friends. And just a side note both Phil and Lor-Lea are animal lovers and immediately took to my little dogs and one large one too LOL There is no doubt about when GOTCHA COVERED comes to your door, their name says is it ALL!”

Greg P.

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Gotcha Covered

Everything I asked for came with a response of "sure can" :-)

“Hello - am writing this review on both the products and the owners/design consultants Phil and Lor-Lea. The products I purchased are simply amazing and each and everyone that walks in thru the house stops to take a double look at them, especially the Zebra blinds in the living room. Simple yet elegant and beautiful! What can I say about the service I experienced!!! Right from inception to completion of our order, the duo were super friendly, knowledgeable about the products, giving us great suggestions (minus the pressure) according to our budget needs and were truly flexible to schedule appointments as per our timetable. Everything I asked for came with a response of "sure can" :-) When it came time to install, the coverings in my daughter's bedroom were giving a problem (the half windows) but Phil took his time and ensured that the coverings were done perfectly and professionally.... The best part was I did not have to clean up after .... every single detail was taken care of. I wish I had more windows to dress through the house!!! I would recommend Lor-Lea and Phil to anyone in a heartbeat! Thx again so SO much!”

Dosi A.

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Gotcha Covered

Gotcha Covered really has you covered!

“There simply isn't enough time or space for me to write a review of the service and experience I had with Gotcha Covered. I have NEVER been so well taken care of as a client by ANY company in all my years of living. Their passion and compassion for me and what they do was evident from the moment I first called. From day 1, Phil was extremely patient and supportive during the process of me choosing my blinds, as well as he was open to hearing and advising me on other projects I want to tackle in my home. I painted a picture of what I wanted and he/they took that and helped me create a visual masterpiece. A few days after I selected what I wanted, I started to panic and sent them an email. I didn't get a response to my email, but instead received a phone call within minutes from pushing 'send'. That same day they were knocking on my front door to rescue me (the only thing they were missing was a cape with an 'S' on it!). They encouraged me to take my time - as long as I needed - because THEY DO NOT DO PRESSURE SALES! They ensured that I was happy with my choice and that the choice was ALL mine. The day they came to install my blinds I noticed a dent the size of a pea (that wouldn't show, and without hesitation Phil took it down to see what I was talking about). I told him it was okay since that part would be facing the ceiling, but both he and his wife, Lor-Lea said, "Nope, we're taking it back to the manufacturer and getting it replaced. This is not what you paid for." I knew they were right but I didn't want to inconvenience them, but it was more of an inconvenience for them to hear me just settle. They take pride in what they do and WILL NOT take payment unless EVERYTHING is installed and in working order. Over the time we spent together we developed a relationship that extends beyond that of a company and client. We developed a relationship that helped us grow beyond who we were when we first met. They hold a special place in my heart and in my prayers and I can honestly say that they were the best people for the job. I would choose them over-and-over, from now until forever. Gotcha Covered really has you covered!”

Nicole Q.

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Gotcha Covered

This team is easy to work with and they make the process easy.

“We had an excellent experience with Lor-Lee and Phil from the beginning to end. They helped us select appropriate blinds for our need and pick out the colours that worked the best for us. They are both very professional and extremely personable. The process was very fast, the cost very reasonable and installation was a breeze. Phil had everything installed clean and quickly. This team is easy to work with and they make the process easy. Would happily recommend their services.”

Joshua W.

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Gotcha Covered

They were super friendly and really took the time to do a thorough install.

“Phil and Lor-Lea were an absolute delight to work with. They provided us with many options which were all reasonably priced and were so helpful in providing us recommendations on types of blinds as well. They were super friendly and really took the time to do a thorough install. Their attention to detail to make sure the blinds looked just right when next to each other was amazing! It was an absolutely stress free process and they made what could have been an overwhelming process so easy for us. I would use them again and highly recommend them.”

Raeshu S.

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Gotcha Covered

We couldn't be happier with the product and the service was fantastic.

“Phil and Lor-lea were awesome. They arrived on time for our initial meeting with lots of samples and gave us their professional opinion on our needs which we truly appreciated. The blinds arrived sooner than expected and the installation was quick. We couldn't be happier with the product and the service was fantastic. Thanks!”

Tara W.

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Gotcha Covered

What a wonderful and professional experience!!

“What a wonderful and professional experience!! They helped understand my needs, budget and worked with me to make my window seat absolutely beautiful. So happy to have had the opportunity to make the connection for other design requirements I have in our new home.”

Tammy P.

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Gotcha Covered

This has been a great experience!

“We were introduced to Lor-Lea & Phil through a neighbour that have high expectations in excellent service and quality. For this reason we decided to have a consultation for our home. We were thoroughly pleased - Gotcha Covered lives up to their name. Beautiful diverse samples to choose from. They were always following up with the order and making sure we were part of every step of the process. We also were able to know a couple that is honest and hardworking with a joyful personality full of laughter. This has been a great experience! Thank you Phil & Lor-Lea!”

Giovanna M.

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Gotcha Covered

Gotcha Covered were very professional, quick and helpful.

“Gotcha Covered were very professional, quick and helpful. It was easy to select a great blind to go with my floor to ceiling windows in my condo! Installation went quickly and I love my new look! I was happy with the price as well!”

Jackie G.

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Gotcha Covered

Great Service and Professional

“Great Service and Professional”

Gear C.

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Gotcha Covered

Thank you so much for making sure we got everything in time and making it all look perfect.

“It was such a pleasure to meet Phil and Lor-Lea. They were very helpful in selecting our window coverings and explained everything with as much detail possible. They came a few times to make sure we were comfortable with what we had chosen. And worked very hard with professionalism and care. Our blinds were done in good time and they both worked very diligently to install the blinds and made sure everything was perfect; spending the whole day without a break. It was amazimg to see how hard they worked to make sure that we were happy with our product but we were more happy with the service they provided for us. It felt like we had known them for years. Thank you so much for making sure we got everything in time and making it all look perfect. We are happy with the way it's all looking ☺️”

Shabana M.

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Gotcha Covered

They were installed today and my husband and I are completely satisfied.

“There was plenty of selection but I got the help I needed to narrow down the choices to get exactly what I wanted at a price less than I had expected. They were installed today and my husband and I are completely satisfied. I would definitely recommend to a friend.”

Laurie D.

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Gotcha Covered

Best costumer service I have ever dealt with!

“If your looking for quotes for your shutters. I can promise you this is the company to go with. Best costumer service I have ever dealt with! Great selection, very knowledgeable and professional. I could not be more happy!! Thanks again”

Angela G.

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Gotcha Covered

Great selection of beautiful window treatments and lots of natural fibers!

“Great selection of beautiful window treatments and lots of natural fibers! Very flexible with appointment time slots, and prompt service. I have windows and patio doors (condo) that require long-spanning curtain rods. Lor-Lea and Phil were very creative in finding ways to affix the rods in a condo setting!”

Carole D.

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Gotcha Covered

They showed professionalism in their work.

“Lor-Lea and Phil were personable, polite and easy to work with. They showed professionalism in their work. When it was realized that the original design and measurements wouldn’t work they worked diligently to find a solution. Any issues that have arisen since the installation are addressed in a timely manner. Thanks again for all your hard work.”

Kathleen W.

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Gotcha Covered

They were professional at all times.

“Lor-Lea and Phil are extremely friendly, knowledgeable, tidy, and go that extra mile for their customers. They were professional at all times. As we were 1st time buyers of blinds, I would recommend that if people are ordering blinds for a white window frame, they caution their customers if they are choosing beige. This did happen to us and we changed it to white because it looked to me when it was installed as if the blind was dirty against the white window frame. I would use them again and recommend them to anyone interested in ordering blinds.”

Catherine P.

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Gotcha Covered

Very professional and helpful in picking out the right blinds for are new rooms.

“Great Customer service, very professional and helpful in picking out the right blinds for are new rooms.”

Margaret S.

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Gotcha Covered

I would definitely recommend the product and the salespeople to others!

“Phil and Lor-Lea went out of their way to help us find the right product to suit our needs. They responded quickly to my original email inquiry, made themselves available at our convenience to show us products, recommended alternatives for a more challenging area, and delivered in a timely manner. Additionally, they are personable and friendly. I would definitely recommend the product and the salespeople to others!”

Margaret T.

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Gotcha Covered

They did everything to make sure we were happy!

“Lor-Lea and Phil were a pleasure to deal with! They did everything to make sure we were happy! Will definitely use them again when we move!”

Noga K.

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Gotcha Covered

They will definitely be my go-to people for window coverings going forward.

“Despite the fact I only needed one window covered, Phil and Lor-Lea treated it as any larger job - with professionalism and dedication. I was on a short timeline to get ta blind up so they came to take measurements after hours and even installed on a Sunday evening to accommodate my schedule. They were efficient, quick and left no mess... and the cost was much less than I was expecting. They will definitely be my go-to people for window coverings going forward. Take this as my recommendation for you to contact them too!”

Matthew R.

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Gotcha Covered

Thank you for getting the blinds done so quickly!

“Thank you for getting the blinds done so quickly!”

Chetal V.

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Gotcha Covered

Great people, very reliable and honest!!!

“I would thoroughly recommend Phil and Lora lea for anyone pondering getting new window coverings. I ordered shutters for 2 rooms and the price was very reasonable and installation was most professional and well done!!!! Great people, very reliable and honest!!!”

Jenny c.

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Gotcha Covered

They never rushed us into making any decisions and were forthcoming with their ideas.

“Phil and Lor-Lea were very cooperative and service oriented. They always made sure that we were satisfied and they always went the extra mile to ensure our happiness. They never rushed us into making any decisions and were forthcoming with their ideas. Meeting them always feels like meeting friends and it has been a pleasure doing business with them :)”

Parul M.

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Gotcha Covered

We have received so many compliments from friends and family.

“We recently purchased our window covering from Gotcha Covered and had a great experience. Having shopped around for our window coverings at numerous big box stores, we found that Phil and Lor-Lea greatly exceeded our expecting on both quality of products and excellence of service. Right from our initial consultation, to the installation and after that too. We felt like Phil and Lor-Lea were part of our family. They are very courteous and friendly, and their professional attitudes and advice were a refreshing change. Our house was transformed into a very modern and hip home, after the installation of our new window coverings. We have received so many compliments from friends and family. We would definitely recommend Gotcha Covered to anyone that is in the market for window coverings.”

Savio D.

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Gotcha Covered

The follow up was great and installation was seamless.

“Lor-Lea and Phil were great from the start. We met at a show and we knew if the price was right they were the team! The were honest about where and how we could save money but also the quality of the product they represent. The follow up was great and installation was seamless. We will use them again for sure! Thanks! Teresa and James”

Teresa G.

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Gotcha Covered

We are happy with the process from the beginning till it was completed.

“It was an awesome experience. Friendly, quality and professional service. We are happy with the process from the beginning till it was completed. We were provided with temporary window covering free and the final products was received and installed record time.”

Adejisola A.

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Gotcha Covered

They were there to accommodate our needs with no pressure applied.

“From the time we contacted Gotcha Covered to the end result this was the best experience we've had regarding any upgrade to our home. The first in home visit was conducted in a way that made us feel that our thoughts were what mattered. We decided on a product but within a week found something unique so we contacted Lor-Lea and Phil. They said yes we can get that for you and came back for a second in home visit to re-measure and at the same time offered a no cost solution to a second window covering reusing what we were replacing. The order was placed the product arrived within a reasonable time and the installation was done to our satisfaction. Phil then came back on his own to do the second window no charge. All the while we felt we were in charge of the whole process and they were there to accommodate our needs with no pressure applied.”

Doug F.

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Gotcha Covered

Phil and Lor-Lea were wonderful to work with.

“Phil and Lor-Lea were wonderful to work with. They were very understanding and helped us articulate our thoughts by providing us with enough examples and options (but not too many) to meet our needs. We ordered shutters for our kitchen and blinds for other windows in the house. They kept in touch with us throughout the process, letting us know what had been delivered and how long it would be until the rest of the items came in. They were very accommodating with scheduling and did everything in a timely manner. Great experience!”

Mai R.

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Gotcha Covered

Great job from start to finish.

“Great job from start to finish. Great product with expert, friendly service I would recommend Gotcha Covered to everyone.”

John M.

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Gotcha Covered

We now have blinds we love and it was easy as 1,2,3.

“Why would you even consider shopping anywhere else when all it takes is a phone call to Phil & Lor-Lea from Gotcha Covered for the best product, best price, but most importantly best service! We tried our neighbourhood window coverings store – too expensive! We tried our local box stores – too confusing! Then we met Phil & Lor-Lea at the Home Show. They answered all our questions and then solved all our window covering needs. They promptly set up a home visit to see what they were dealing with. They suggested different types of shades and helped choose what was right for us. We now have blinds we love and it was easy as 1,2,3. Thanks Phil, thanks Lor-Lea. We couldn’t have done it without you! We'll be sure to recommend you to family & friends!”

Tonia & Tony M.

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Gotcha Covered

Very satisfied, would recommend them anytime!

“LorLea and Phil gave me good advice about the type of window covering that I wanted for my patio door. Phil would not leave until the wonky blinds that I was replacing were returned to at least a "neutral position" while I waited for my blinds to arrive. At first, I though that was excessively kind of him but as time went on, I really appreciated that the old/broken shades were at least sitting in a straight line. His work was meticulous with installing the new blinds. He and LorLea work really well together and it was a very positive experience. Unlike so many workpeople who come to the house, they were right on time, were friendly but got the job done. They were patient with dodging my aged cat who didn't understand why her favourite spot in the sun was taken over by stepladders and hammers. I can't wait till I get my next set of shades from them Interestingly, I lost their phone number and had to call another "Gotcha Covered" outlet. Despite the fact that this man was NOT affiliated with Phil and LorLea's business, he graciously hunted up their phone number and gave it to me. It speaks well of him, but also of the relationships that these 2 have within their business community. Very satisfied, would recommend them anytime!”

Shelley R.

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Gotcha Covered

I have nothing but good things to say about their service, and unreservedly recommend this company.

“Lor-Lea and Phil were, in a word, stellar. They provided excellent advice, were patient as we changed our minds about things more than once, and did a superb job of installing our window coverings. I have nothing but good things to say about their service, and unreservedly recommend this company.”

David E.

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Gotcha Covered

We are very happy and hope to work with them again in the near future.

“We met Phil and Lor-Lea at a home show. Lor-Lea was great at quickly getting to know our tastes/styles and find something within our budget to fit our sidelights in our home. Communication was always 10/10 and they spent the time ensuring we were happy with our choice. Phil was very detailed-oriented which my husband appreciated when it came to the install. We are very happy and hope to work with them again in the near future.”

Margaret M.

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Gotcha Covered

The product quality, installation and service were excellent.

“We love our new window coverings! The product quality, installation and service were excellent. There were a lot of options to choose from, even for California shutters for our big bow window. We were shown samples of the items that we had requested. Our questions were patiently and honestly answered.We did not feel pressured at all. We found what we needed and are very happy with the results and the competitive price. The installation was not disruptive, they were very respectful of our home and made sure that everything was completely cleaned up. The follow up was also good, they made sure that we were fully satisfied with their products and install. I would definitely recommend Gotcha Covered Brampton. Lor-Lea and Phil were great to work with!”

Joanne D.

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