Gotcha Covered of North Charlotte Reviews

"Curtains / shades"

At Gotcha Covered I found an excellent service and quality. Ken Mills gave me and my husband an outstanding attention from consultation to installation. His kindness and knowledge helped us throughout the process. The final product exceeded our expectations.

- Regina Hart

"Gameroom Valance"

Ken did a great job helping me pick out a style and fabric for my upstairs game room valance. Will definitely use again for next window project!

- Phil Broome

"Great Experience"

I recently worked with Ken for window treatments in my home, and the experience was wonderful from start to finish. Ken was incredibly helpful when it came to choosing just the right fabric patterns—offering expert guidance, endless patience, and a great eye for style. From the initial consultation to the final installation, he truly listened to what I wanted and went the extra mile to make sure I stayed within budget without compromising on the look I envisioned. His professionalism, friendly demeanor, and attention to detail made the entire process seamless and enjoyable. And his installation guy was also very professional and friendly. I’m beyond happy with the results and will absolutely be using him again. Highly recommend!

- Sarah

"Adorable Draperies by Ken"

I highly recommend this business handled by Ken . Implementing Draperies for your home is a Journey. So many back and forth between selections of fabric , color n ideas. I was completely impressed with Ken’s professionalism and customer service n patience to handle customers . Most importantly, very knowledgeable, accurate, punctual. I learned from him during our journey why experience is so much valuable to run any business. I have zero complaints post implementation. He has delivered what he committed . Budget wise Gotchcovered offers reasonable cost.

- Shital Patil

"LOVE MY SHUTTERS"

I couldn’t have asked for a better experience in deciding to have shutters installed in my home. While it was a BiG decision to make to spend the money, it was money worth spending and what a difference it has made. Owner, Ken Mills, was professional, kept me in the loop through every stage of the process and delivered exactly what he promised. His installer came on a Saturday and was also timely and professional. Highly recommend Gotcha Covered! Thanks, Ken. You told me the wait would be worth it. And you were right !

- Elizabeth

"SUPERIOR SERVICE"

WOW! From beginning to end, Mr. Ken Mills, Gotcha Covered, provided the best experience for what can be described as a stressful process. He was very professional and knowledgeable about the products he installs. We chose to install plantation shutters and Roman shades in our new home. I knew what I wanted. He was very respectful and listened carefully to what I was looking for in our home. He did not try to "sell" me something. He was trying to help meet my needs. That is impressive! The GREAT customer service and EXCEPTIONAL quality of the products (not to mention the competitive pricing) are reasons to go with the BEST.....Gotcha Covered!

- Michelle Kroll

"Great Experience!"

Great experience from start to finish. Quick appointment. Ken was so friendly and knowledgeable. Was quick to get me exactly what we were looking for in our front door shade. Install a breeze. Everything looks great and high quality. Would definitely recommend.

- Joseph Bernhardt

"Blinds"

We had a great experience working with Ken and Gotcha Covered. Ken was very thorough and knowledgable about his products and as a result we ended up buying the best treatments for our window sizes and shapes. Ken was great at communicating and kept us updated throughout the entire process. Highly recommend this company.

- Karen Van Vliet

"My Curtains Look Stunning!"

Ken was amazing from the customer service to the quote to install everything was great. He completed my mom's home and talked her through the process and explained all in detail. She received exactly what she wanted and her curtains look absolutely amazing! Ken we thank you for all you did it looks beautiful the combination of white, gold and blue stunning! We also look forward to working with you and your company to complete a couple additional rooms as well.

- Agnes Smith